Refund policy

Returns & Refunds

At OBSYARD, we want you to feel confident about your purchase. Because our inventory consists primarily of used parts pulled from real trucks, each part is unique and may show normal signs of age and use.

All sales are final unless the part you receive is materially different from the description or photos provided in the listing.

If There’s an Issue With Your Order

If your part arrives damaged, is significantly different from the listing, or you believe there is another issue with your order, contact us within 3 days of delivery through Instagram @obsyard1.

Please include clear photos of the part and a brief description of the issue. We’ll review the situation and work with you on a fair resolution, which may include a replacement, partial refund, or full refund depending on the circumstances.

Fitment

Buyers are responsible for confirming that a part is compatible with their vehicle before placing an order.

We’re happy to help verify fitment before purchase. Send us your truck’s year, make, model, and any relevant details, and we’ll provide the fitment information we have available.

OBSYARD is not responsible for fitment issues when a part is purchased without confirming compatibility beforehand.

Shipping Damage

Please inspect your order as soon as it arrives. If the part appears to have been damaged during shipping, contact us as soon as possible with clear photos of the part, packaging, and shipping label.

We’ll review the damage and work with you to determine the appropriate next steps.

Our Goal

We understand that buying used parts online requires trust. That’s why we photograph our actual inventory, provide accurate descriptions, and encourage customers to ask questions before purchasing.

If something isn’t right with your order, reach out to us. We’ll review the situation and do our best to make it right.